Rong Min

Date of Award

2024

Document Type

Dissertation

Degree Name

Doctor of Business Administration (DBA)

Department

Interdisciplinary Studies

First Advisor

John Parnell

Abstract

This dissertation delves into the multifaceted factors influencing Cultural Intelligence (CQ) among U.S. managers, with a specific focus on openness to experience, emotional intelligence, international experience, and the role of age. Employing a quantitative research methodology, this study engages a diverse sample of managers across various industries in the United States to ascertain how these variables collectively contribute to or hinder the development of CQ within a global business context. Both openness to experience and emotional intelligence were significant predictors of higher CQ, underscoring their importance in facilitating effective leadership in multicultural settings. Although international experience also enhances CQ, its influence is nuanced, suggesting that the depth and nature of such experiences play a more significant role than mere exposure. Intriguingly, a minor negative correlation was identified between age and CQ, indicating potential generational differences in cultural adaptability. This study advances the current understanding of CQ by highlighting the key personal and experiential factors that influence its development among managers. These insights have profound implications for designing targeted training programs to bolster managerial effectiveness in increasingly diverse global business landscapes.

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